Frequently Asked Questions
Everything you need to know about your Creō Studios experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to order?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or following the specific fit notes in the product description.
Are your garments sustainably produced?
At Creō Studios, we prioritize ethical manufacturing and high-quality materials designed to last. We work closely with our suppliers to ensure fair labor practices and reduce environmental impact throughout our supply chain.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team via live chat or email.